You must return defect items to the address below within 14 days from the day you received your package. Here are some of the alternatives for you to reach us regarding this issue:
STEP 1. Bring your defected WSS.co to the nearest post office and fill in this address in the consignment note:
LOT 2-46 Batu Pahat Mall , Jalan Kluang , 83000 , Batu Pahat , Johor.
STEP 2. Take a CLEAR photo of the receipt received from the post office and email it to firstname.lastname@example.org together with your Order ID, Defect Details.
STEP 3. We will take at least 3-5 working days to prepare and send your new WSS.co order. In the mean time, please do patiently wait for your order to arrive.
You must return defect items to the address below within 40 days from the day you received your package. Please write your order # on the outside of the package. You correct order will be processed and reached you within approximately 7 to 10 working days after we receive your return. Unfortunately we cannot refund duties, taxes or shipping charges.
- Download your return form at here and fill correct in the return form.
- Choose the same price or same parttern as your new item as your return order.
- Print your return form and place it with the defect order inside the package.
- Courier the package back to us with the following details:
Wss Clothing Enterprise ( 0032075-W )
LOT 2-46 BATU PAHAT MALL , Jalan Kluang , 83000 , Batu Pahat , Johor.
*Please note, we do not provide shipping fees
The correct order and return will be processed within about 7 to 10 working days after we receive and approve your request.
* The original shipping charge is non-refundable.